Save $573.65
SMART-31S Simplex ID Card Printer with 3-Year Warranty
Vendor:IDP
Save $635.25
SMART-31S Simplex ID Card Printer Ethernet with 3-Year Warranty
Vendor:IDP
Save $843.15
SMART-31D Duplex ID Card Printer with 3-Year Warranty
Vendor:IDP
Vendor:IDP
Save $904.75
SMART-31D Duplex ID Card Printer Ethernet with 3-Year Warranty

Everything You Need to Know About IDP SMART Printers

Frequently Asked Questions – IDP SMART ID Card Printers

Our IDP SMART ID card printers deliver reliable, high-quality card printing for organizations of all sizes. Below are the most common questions about features, supplies, connectivity, and support for the IDP SMART printer series.

What IDP SMART printer models are available?

he IDP SMART line includes the SMART-21, SMART-31, SMART-51, and SMART-81 printers, covering everything from entry-level to advanced enterprise printing needs.

Which IDP SMART printer is right for me?
  • SMART-21: Entry-level, compact printer for low-volume printing.
  • SMART-31: Mid-range printer for schools, small businesses, and organizations.
  • MART-51: Professional-grade printer with higher speed and advanced options.
  • MART-81: Retransfer printer for the highest print quality and card durability.

Do IDP SMART printers support single- and double-sided printing?

Yes. Some models come standard with duplex printing, while others can be upgraded to support dual-sided printing.

Can I print in full color and monochrome?

Yes. IDP printers support full-color YMCKO ribbons as well as monochrome ribbons for text or barcodes.

Do IDP printers support custom card designs?

Absolutely. Paired with CardExchange® Producer software, you can design and print fully customized ID cards with photos, logos, and security features.

What type of ribbons work with IDP SMART printers?

Each printer model uses its own genuine IDP SMART ribbons for the best performance and print quality.

How often should I clean my printer?

We recommend cleaning your IDP printer with a cleaning kit every time you replace the ribbon, or as prompted by the printer software.

Where can I buy supplies for IDP SMART printers?

PrimeID offers all genuine IDP supplies, including ribbons, cleaning kits, and blank cards, directly through our store.

Can I use IDP printers with Mac and Windows?

Yes. IDP SMART printers are compatible with both Windows and macOS systems with the appropriate drivers installed.

Can I encode magnetic stripes or smart cards with IDP printers?

Yes. Optional modules are available for encoding magnetic stripe cards, contactless cards (MIFARE®), and contact smart cards.

Do IDP printers offer security features?

Yes. Models like the SMART-51 and SMART-81 support security options such as UV printing and lamination for tamper-resistant cards.

What is the warranty on IDP SMART printers?

Most IDP printers come with a 3-year manufacturer warranty.

Where can I find printer drivers or firmware updates?

Official updates are available on the IDP website, or you can contact our support team for assistance.

How quickly can I receive my IDP printer after ordering?

Most IDP SMART printers ship within 1–3 business days depending on stock availability.

Do you provide training for new users?

Yes. We offer remote training sessions and setup guidance for all IDP printer models.

Didn’t find your answer?

We’re here to help! If your question wasn’t answered in our FAQ, simply fill out the form below, and our support team will get back to you as quickly as possible. Whether you need technical assistance, product information, or guidance on choosing the right edition, we’ve got you covered.